EURORIENTE: TÜRKIYE, MARRAKECH AND THE GREAT DESERT 16 Days (2025-2026)

MANDATORY: ADD IN COMMENT TO THE SUPPLIER THE INTERNATIONAL ARRIVAL AND DEPARTURE FLIGHT INFORMATION.

If arrival/departure flight data is not sent within 15 days of the start of the circuit, airport/hotel/airport transfer services are not guaranteed.

IMPORTANT INFORMATION:

Arrival in Türkiye:

During the arrival transfer at Istanbul Airport (IST) our representative will be waiting for you at your exit at gate number 8 with a sign with “EURORIENTE TRAVEL” or your name. If you arrive at Istanbul Airport (SAW on the Asian side) our representative will be waiting for you at your exit crossing the pedestrian crossing between column 9 and column 10 with the sign “EURORIENTE TRAVEL”. During the arrival transfer, in case you are unable to meet our representative due to high traffic at the airport, delay in baggage collection or other problems, you must contact us at the 24/7 emergency number: +90 539 657 5098 WhatsApp/call, so that we can facilitate your meeting.

Airport/hotel/airport transfers are provided by local staff and are therefore not guaranteed in English (arrival and departure transfers or transfers for flights included in your tour). For any problems or needs, please contact your English-speaking assistant or the emergency number. The team will be happy to assist you.

Contacts and tour information:

The day before your arrival in Istanbul, a local representative will contact you via WhatsApp to give you details about your arrival and schedule a meeting in the hotel lobby, where you will be informed of general travel recommendations, confirmed times for visits, the name of your guide(s) and any questions or concerns. The assistant will send you the information about schedules and order of visits via WhatsApp. If you do not receive any communication, please contact us via the emergency number.

Important notes:

If the arrival/departure flight details are not sent within 15 days of the start of the tour, the airport/hotel/airport transfer services will not be guaranteed.

The order of the itinerary may be changed, without prior notice, for climatic or operational reasons, always maintaining the same content of the program, including changes in the order of visits for operational reasons, location of hotels, opening and closing times of monuments or cultural sites.

The departure of the tour to Ankara is always on Mondays and Thursdays, the order of the nights in Istanbul may be changed by having them pre/or post tour depending on the day of your arrival in Istanbul.

The internal air sections included in our tours have a luggage limit of 15 kg/person (the cost derived from excess luggage must be assumed directly by the clients at the time of checking in with the airline). If necessary, the passenger may leave luggage at the hotel on the circuit as long as they return to the same hotel (variable cost depending on the hotel assumed by the passenger). Please check with the assistant your return hotel.

The final hotels (of those indicated) will be informed about 10 days before departure. Euroriente Travel will not accept change of hotel once the passenger/s are at their destination.

If you need help with your room, contact the hotel reception so that they can resolve the problem as soon as possible. If necessary, contact your assistant at the destination. As a general rule, the third bed in triple rooms will not be the same size and comfort.

For group departures on the tour that are before the opening hours of the restaurant at your hotel, breakfast will be a takeaway in a breakfast box.

If you want to book optional excursions to complete your trip with the best experiences, your assistant will inform you and you can purchase them through them.

The hiring of optional activities outside of Euroriente Travel is not permitted on our tours, resulting in the loss of services already contracted.

Due to the high population density and traffic in the city of Istanbul, delays in airport transfers and pick-ups for tours may occur. We ask for your understanding and patience. In case of need or urgency, contact your assistant and/or 24/7 emergencies: +90 539 657 5098 WhatsApp/call.

Euroriente Travel will not be responsible for any objects or material goods lost or forgotten by the passenger during the tour, nor will it be responsible in the event of deterioration or damage to objects or material goods.

The services provided by Euroriente Travel are land-based (including, if the tour indicates it, the air/Ferry/cruise section operated by the corresponding scheduled line companies). They begin at the moment the client receives the first scheduled service from our company (always after border and customs formalities) and end at the moment the client receives the last scheduled service (transfer, breakfast or whatever is applicable according to the package purchased). Euroriente Travel is not responsible for the consequences or circumstances arising from services not provided by our company (air problems, damage or loss of luggage on flights, problems at customs/border or documentation).

Instructions:

You must arrive at the lobby punctually at the time confirmed by the assistant for the departure of the tour, and be alert to be able to meet your guide. If you do not meet your guide, please urgently contact your assistant or emergency number. You are on a tour accompanied by a Spanish-speaking guide, the guide will be with the group during the tour and will be your main point of contact. When you are in Istanbul, you may have different guides depending on the day of the visit. Once we leave Istanbul for Ankara (inland circuit), you will have the same guide for the rest of the trip.

For pick-ups on the mornings of visits in Istanbul, our team of guides/assistants are Spanish and English speaking, they are organized and distributed according to the location of the hotels, so you will be picked up by one of them and taken to the meeting point in the historical area, where your Spanish-speaking guide will meet you and the rest of the entire group to begin the visits. In this way we minimize the travel time from your hotel to the starting point of the activity.

Does not include:

* Tips.

* Personal expenses.

* No other services not specified in the previous section.

* We inform you that in some countries there is a local tax known as "stay tax", "municipal tax", "tourist tax" (or similar denomination) that is not included in the price of the reservation and must be paid directly by each guest at the corresponding establishment and / or airport. Keep in mind that these taxes can change over time, therefore, it is necessary to check if the country of destination charges this type of tax and the current amount to be paid.

Very important:

* This document, obtained by the User through Compositor Panavisión Tours, does not constitute a confirmation of reservation or a firm reservation of any of the travel services described therein. Such confirmation will only be obtained when Panavisión Tours receives the total price of the reservation through the retail agency selected by the User among those associated with Compositor Panavisión.

* The booking of tourist services and product purchases contained in this document will be governed by the specific contractual conditions with which they have been offered and by the General Conditions applicable to travel services and products sold by Panavisión Tours that are published on this website, a copy of which is attached to this document.

* The confirmation of the reservation obtained by the User through the Composer Panavisión Tours www.panavision-tours.com or www.panavision-tours.es is also subject to availability at the time the User makes his payment for places in the means of transport, accommodation , or any type of service selected within the tariff selected or used for the offer.

* The final price obtained in the document generated through Compositor Panavisión Tours www.panavision-tours.com or www.panavision-tours.es may be subject to change at the time of requesting and confirming the reservation as a result of the companies' dynamic pricing policy aerial.

* Likewise, the final price is always conditioned to currency fluctuation, fuel price, taxes and tourist surcharges for airports, accommodation, airline tickets, maintenance services, visas and in general all those that apply to the services included in the travel, which may justify a price change, even after the reservation is confirmed under the terms and limits set by law.

* Confirmed the reservation, cancellation fees will be applied to those services that have previously been indicated in the reservation process, which are "Non-Refundable".

* This trip may not be suitable for people with reduced mobility. Check with your agency about its suitability based on your personal needs.

* We inform you that in some countries there is a local tax known as "stay tax", "municipal tax", "tourist tax" (or similar denomination) that is not included in the price of the reservation and must be paid directly by each guest at the corresponding establishment and / or airport. Keep in mind that these taxes can change over time, therefore, it is necessary to check if the country of destination charges this type of tax and the current amount to be paid.

* Group reservations are considered to be those reservations or blocks made by the agency of 5 rooms or more under the same or several locators with the same creation date, or made on different dates and the dates of stay of the reservations coincide on several of the days or at all. Therefore, in these situations, the wholesaler reserves the right not to accept said reservations, having to confirm the price and availability of said places expressly by it and after the quotation of places and prices through the department of groups.

* In the case of making the reservation, the rates do not allow modifications. You must cancel and make a new reservation. Cancellation expenses according to rate conditions.

INCLUSION INSURANCE IN COMBINED TRAVEL RESERVATIONS

With regard to our inclusion insurance, said insurance exclusively includes those people who have their residence and origin of the trip in Spain or Portugal.

CHAPTER I (Obligations of information and content of the combined travel contract), Article 153 (Pre-contractual information), point 1, section H:

"1. Before the traveler is bound by any package travel contract or corresponding offer, the organizer, and also the retailer, when the package is sold through the latter, will provide the traveler with the form with the standard information regarding to the package trip that appears in annex II, A or B, as well as the following information that is applicable to the package trip:

"h) Information on the subscription of an optional insurance that covers the expenses originated in the event that the traveler decides to terminate the contract or the expenses of assistance, including those of repatriation, in case of accident, illness or death."

Said section refers to the obligation to inform the client of the possibility of contracting insurance, not to the obligation to include insurance on the trip, that is, the client has the power (option) to contract insurance with the agency or not. . The agency has the obligation to inform that it is recommended that the client take out insurance that includes, at least, issues such as repatriation,... which is basically inclusion insurance.

Once the agency informs the client about the recommendation to contract insurance for the trip, it is the client who can contract insurance with the agency, or contract it directly with whoever they want.